WHY WE OFFER DIGITAL FILE ONLY?
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We only offer digital files as with COVID-19 and Christmas there have been delays in shipments so we don’t want to take any risk for this holiday season with our supplier. Our supplier can’t compete with the convenience and reliability of local FedEx Kinkos, Staples, Officeworks, Snap printing etc... who can print on-time and finish much faster without shipping. We have decided to concentrate on what we do best. Illustrate your beautiful keepsake. If this is an overseas gift to someone special, we highly advise you yo find a local printer in that country to ensure it get on time since shipments have been delayed from one country to another. For example if you live in Australia and want to send your gift to London, find a printer in London. This will not only save in shipping cost but will get there faster.
HOW DOES IT WORK?
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Select how many person/pet need to be drawn.
Send through the following information in the notes to Seller when checking out or you can email it to service@prettytimely.com if you prefer:
Hairstyle: W1,W2,W3 .... (see photos)
Hairstyle: A,C,D .... (see photos)
Skin tone: Ivory, Tan ect... .... (see photos)
Colour of outfit:
Tex:
For example:
Mom: 1A Tan, slim
Outfit: pink and gold
Text: Not everyone believes in Superheros but they haven't me my mum
There is no refund for the work already done unfortunately as the time was spent already on it.
Please note Business hours is Monday to Friday. The Design Studio is closed on the weekend. You will receive your fist mockup in 7 business days. To assist you in planning your time do factor in at least 3 business days for any changes if you need any.
WHAT YOU GET?
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Printable PDF file for you to send to your own printer
2 complimentary round of changes. Additional changes after that the cost is $15 usd per new draft.
DESIGN STUDIO HOURS
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The design studio is open Mon to Friday. It is not open on weekends and public holidays. So please note if you order on the weekend you order will be processed on Monday.
HOW WILL I GET THE ARTWORK?
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No physical items will be shipped. You will be emailed the PDF file
If you selected a print out please note Delivery times to ensure you have enough time to receive your print
REFUNDS?
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Once work has commenced there is no refund. As you are paying for the time to illustrate this for you. Please note, not all printers are equal. They all print differently and we are not responsible for the quality your printer outputs. We are more then happy to work with your printer spec. However their is no refund if you printer does not print the file properly - it is the printers responsibility to match the PDF supplied.
WHAT CAN BE CHANGED
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- Hairstyles and hair color
(from chart - additional cost if you want custom hairstyle)
- Skin tone
- Top and Jeans color
- Text if you would like any
- Size of artwork
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PLEASE NOTE
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Every effort has been made to represent the true colours but it may vary from screen to screen and printer to printer. This is a non-editable file. This is for a digital copy of the design only, and does not include paper or printing.
Please read our store policy carefully before making a purchase. By purchasing PrettyTimely products, you have read and agreed to our terms listed. Files are for personal use only and may not be commercially reproduced, resold or distributed.
©PrettyTimely 2020. All rights reserved.