Mon to Fri | 9am to 5pm

Personalised drawing FAQ

How does it work?

Have your very own special custom illustration for your special milestone from Wedding invitations, Guestbook alternative to Birthday Invitations or even Baby Shower welcome signage

PROCESS?
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  1. Select the type of illustration you want and how many people/pets that need to be drawn. Then select when you would like to see your first draft. 
  2. Send through your pictures/brief to hello@prettytimely.com once your placed your order
  3. Then in as little as 7 business you will receive a draft to review
  4. If there is no changes you can print from that file supplied. It there is changes please allow 48 business hours for any changes. 2 round of changes are complementary. Any additional after this is $20usd. 
  5. Changes can only be minor. If it has to be redrawn to a new pose that is different to the original request or redrawn to a new photo as you prefer us to use another photo of your face this will be considered a new illustration


DO I NEED TO BE WEARING THE CLOTHES I WANT DRAWN?
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No, just send through the outfit you want to be drawn and even a pinterest hairstyle sample and we will do the rest

PHOTO THAT GET BEST RESULTS?
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Please note we rely on your picture so it's very important the picture you send through is good quality.

- High resolution photo that shows your features properly
- Natural daylight
- No filter used
- photo that shows all your face and hair. No cropped in selfies or wearing sunglasses and hats

 

REFUNDS?
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Once work has commenced there is no refund. As you are paying for the time to illustrate this for you. Not all printers are equal. They all print differently it is the responsible of the printer for the quality they print. The files are high resolution PDF files set for printing the size you need. Please check your printers spec and ensure you supply the spec for us to ensure best outcome so we supply the right format file for your printer. There is no refund if you printer does not print the file properly - it is the printers responsibility to match the PDF/Jpeg file supplied.


HOW WILL I GET THE ARTWORK?
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Your artwork will be emailed to you. This is a digital file and not a physical print


WHAT DO I NEED TO MAKE THIS?
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• ADOBE READER to save the file for printing
– download it here for FREE: http://get.adobe.com/reader/
• Printer and Ink – or print at your local print shop
• Cardstock paper
• Knife or Scissors

 

WHERE CAN I PRINT?
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Any company that others professional office printing in your Country. In the USA it would be Fedex, Staples, Office depot. For Australia Snap printing, Office works or Kwikopy are all good options


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PLEASE NOTE
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Every effort has been made to represent the true colours but it may vary from screen to screen and printer to printer. This is a non-editable file. This is for a digital copy of the design only, and does not include paper or printing.

Please read our store policy carefully before making a purchase. By purchasing PrettyTimely products, you have read and agreed to our terms listed. Files are for personal use only and may not be commercially reproduced, resold or distributed.

©PrettyTimely 2020 All rights reserved.

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