WHY WE OFFER DIGITAL FILE ONLY?
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We only offer digital files as with COVID-19 and Christmas there have been delays in shipments so we don’t want to take any risk for this holiday season with our supplier. Our supplier can’t compete with the convenience and reliability of local FedEx Kinkos, Staples, Officeworks, Snap printing etc... who can print on-time and finish much faster without shipping. We have decided to concentrate on what we do best. Illustrate your beautiful keepsake.
HOW DOES IT WORK?
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Select how many characters you want drawn. If it is 1 pet and 2 person this is 3 characters. When checking out in the notes section please send through the following information.
Send through the following information in the notes to Seller when checking out.
Hairstyle: W1,M2, .... (see photos)
Hairstyle: A,B,C .... (see photos)
Skin tone: Ivory, Tan ect... .... (see photos)
Backdrop:
There is no refund for the work already done unfortunately as the time was spent already on it.
In7 business days or less you will receive a mockup to review and sign off. Please note any changes requested can take up to 3 business days subjected to workloads and orders.
WHAT YOU GET?
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Poster size Printable PDF file
2 complimentary round of changes. Additional changes after that the cost is $15 usd per new draft.
DESIGN STUDIO HOURS
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The design studio is open Mon to Friday. It is not open on weekends and public holidays. So please note if you order on the weekend you order will be processed on Monday.
HOW WILL I GET THE ARTWORK?
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No physical items will be shipped if you selected a Digital file. You will be emailed the PDF file
If you selected a print out please note Delivery times to ensure you have enough time to receive your print
REFUNDS?
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Once work has commenced there is no refund. As you are paying for our time to illustrate this for you. Please note, not all printers are equal. They all print differently and I am not responsible for the quality your printer outputs. We are more then happy to work with your printer spec. However their is no refund if you printer does not print the file properly - it is the printers responsibility to match the PDF supplied.
WHAT CAN BE CHANGED
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- Hairstyles and hair color (from chart - additional cost if you want custom hairstyle)
- Skin tone
- Outfit colours only (additional cost if you want custom outfits)
- Text if you would like any
- Size of artwork
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PLEASE NOTE
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Every effort has been made to represent the true colours but it may vary from screen to screen and printer to printer. This is a non-editable file. This is for a digital copy of the design only, and does not include paper or printing.
Please read our store policy carefully before making a purchase. By purchasing PrettyTimely products, you have read and agreed to our terms listed. Files are for personal use only and may not be commercially reproduced, resold or distributed.
©PrettyTimely 2020. All rights reserved.